Shipping
Shipping is FREE! on orders over $100. In-stock Items ship out 5-7 days after the order is received and take 9-15 business days to be delivered. Shipping times are just estimates, they are not guaranteed. Please note that we cannot be held responsible for delays on the part of the shipping carrier or for delivery address problems.
Shipping internationally outside of the U.S.
For our customers living out abroad in countries outside of the U.S., we offer FREE shipping! All international orders will take anywhere from 2 weeks to 6 weeks for delivery. All fees are the responsibility of the package recipient. Please note, that due to the extreme popularity of our offers, these are only estimates.If you have any questions regarding your country's policies on customs, please contact and ask your local post office.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives in its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.