Our payment provider only allows us to capture funds within seven days of you placing your order – otherwise, we have to cancel your order, re-enter it and contact you for your credit card information again. We’d prefer to charge you at time of shipment, but we do so when you place your order to prevent future inconvenience.
Orders
Where does Share Sigma ship?
We ship to the following: all 50 States (including Alaska and Hawaii), American Samoa, Guam, Puerto Rico, the US Virgin Islands, military bases/APO/DPO/FPO addresses, We also offer FREE international shipping!
What if I need to modify the contents of my order?
If you would like to add items to your existing order, please place an additional order. We do not store your credit card/ paypal information and cannot process changes made after the order is placed.
We provide free domestic ground shipping. This includes all 50 States (including Alaska and Hawaii) as well as military bases/APO/DPO/FPO
How do I cancel my order?
ORDERS CAN NOT BE CANCELLED AFTER THEY ARE PLACED! Payment is processed automatically once your order is placed. Order processing is 5-7 business days.
Shipping
Where does Share Sigma ship?
We ship to the following: all 50 States (including Alaska and Hawaii), American Samoa, Guam, Puerto Rico, the US Virgin Islands, military bases/APO/DPO/FPO addresses, We also offer FREE international shipping! on orders over $100.
How much does shipping cost?
We provide free domestic ground shipping. This includes all 50 States (including Alaska and Hawaii) as well as military bases/APO/DPO/FPO.
We offer FREE international shipping on orders over $100, taxes and duties upfront for international orders so that you don't have any additional fees when your order arrives. Please note, duties and other international shipping charges are non-refundable.
When will I get my order?
Our products are shipped by the best courier services. Some of our products are shipped from the US and delivered in 5 to 7 business days at your doorstep. Handmade items are shipped from overseas factories. Please allow 2-4 weeks for your order to be made before shipped. This wait might be a little longer than you are used to but please remember that you are purchasing something that is being created just for you, from a small independent business.
Please understand that we will try our best to ship out your order as fast as we possibly can.
International shipping delivery times may vary between 4 and 6 weeks.
Tracking is provided for both domestic and international packages.
We may split your order into multiple shipments. If this occurs, you’ll be notified and receive a tracking number for each shipment.
Returns
We only offer store credit for returns. We do not issue refunds to original method of payment.
We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions . Store Credit never expires. We get new products every month and hope we can assist you in finding something new if your purchase doesn't work out!
How will I receive my store credit?
Expect an emailed E-Gift card within 3 business days of the delivery of your Return at our warehouse. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. You are not credited back shipping. Thank you for your patience!
Where do I send my return to?
Please, send an email to: support@sharesigma.com for return instructions
Do we send return labels?
We do not offer Return Labels at this time. Instead we offer daily 30% off in all our new products.
Do we send return labels?
We do not offer Return Labels at this time. Instead we offer daily 50% off in all our new products.
Additional Return Details
- We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment.
- The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
- We DO NOT send return labels, so you can send the item back however you prefer.
- Merchandise must be returned within 10 days from the receive date.
- Merchandise must be unwashed and unworn with all the packaging intact.
- Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email.
- Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
- Items of the Day, Flash Sale and Sale Items are FINAL SALE!
- All pet products are FINAL SALE!
- Handmade and made to order products are FINAL SALE!
- We do not hold items for returns or exchanges.
- Please allow 3 business days for return processing.
- Once your return is processed, we will email you an egift card with your store credit that you can use on the website.
- Preorders of backordered items may ship separately.
- Any returns past the policy will not be accepted or store credited.